Today I visited a customer to connect two RecoverPoint clusters. One RecoverPoint cluster is connected to a Unity array, the other to a VNX. After installing both clusters, we ran the RecoverPoint Connect Cluster wizard and were greeted with an “Internal Error. Contact support” error message. Awesome! Fortunately it turned out to be a pretty basic error which was easy to fix. A short story about RecoverPoint installation types in mixed-array configurations…
If you try to log in to RecoverPoint, you could be greeted with an error that tells you your username or password are incorrect. If you’re absolutely sure you’re entering the correct password, it could be that your account is locked instead. Read along for instructions to reset either your RecoverPoint password, or how to unlock the account.
Configuration of the deployed vRPAs is performed with the RecoverPoint Deployment Manager. This is a tool on your laptop that, using a multi-step process, assigns IP addresses to the RecoverPoint appliances and their various networks and connects these appliances to the VNX array. The previous part of this series discussed the first steps to get into the tool: now it’s time to start entering some configuration data.
If you’ve met the prerequisites described in part one of this series, deploying the virtual RecoverPoint appliances in your VMware environment should be a straightforward task. Download the latest OVF of the vRPA from the EMC support website and deploy it using the vCenter management console.
It has been a while since I’ve written anything about RecoverPoint since my original post on RecoverPoint 4.0 several years ago. To my delight I was recently put on a couple of projects to deploy new virtual RecoverPoint clusters for two customers. Several things had changed since the first appearance of the virtual RecoverPoint Aplliance (RPA), so why not write a small series on the deployment of these appliances? Gotcha’s included!