EMC sends out a VNX Uptime Bulletin every quarter to update customers on best practices and fixes which will help you in achieving the maximum possible uptime and robustness for your VNX. You can subscribe to them as you would to with any other ETA (EMC Technical Advisory): log in at http://support.emc.com, go to Support by Product, open your product page (in this case the VNX) and click “Get Advisory Alerts” to subscribe. This bulletin discusses pools and LUN ownership, vault drives, software versions, etc.
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Recently I ran into an environment with a couple of VNX5700 systems that were attached to the front-end SAN switches with only two ports per storage processor. The customer was complaining: performance was OK most of the time but at some times during the day the performance was noticeably lower. Analysis revealed that the back-end was coping well with the workload (30-50% load on the disks and storage processors). The front-end ports were a bit (over)loaded and spewing QFULL errors. Time to cable in some extra ports and to rebalance the existing hosts over the new storage paths!
Continue reading “Rebalance VNX storage paths without downtime”